Employment Opportunities

Service Manager candidate should have a broad-based knowledge in the day to day operations of a dealership service department and the personality to motivate, train, lead, and monitor the performance of service professionals. You should be experienced and aware of the latest customer service practices and be a persistent problem solver. A qualified candidate must also be able to deliver exceptional value and satisfaction to our customers on a continuous basis to promote revenue growth in line with targeted business and financial objectives.

• Ensure that our customers receive prompt, courteous, and effective service
• Take ownership of the customer's experience by listening to their needs and assist in addressing their issues
• Spend quality time building relationships with the customer
• Serve as a liaison between technicians, service advisors, and customers
• Oversee the inspection of automobiles to identify faulty components and facilitate a process for repairs
• Stay updated on parts inventory to ensure availability for required repairs
• Know the product and be able to answer characteristic and operational questions regarding the customer's vehicle
• Hire, train and evaluate the productivity of the service department staff in order to acknowledge efficient employees and guide those who are under-performing
• Supervise the activities of the department staff to ensure efficient job performance and compliance with environmental laws and regulations
• Performs other duties as assigned

• Two years of dealer-level or large facility manager experience preferred
• Broad scope of automotive mechanical knowledge
• Experience in supervising and managing staff
• Neat, clean, and professional appearance
• Pleasant/friendly demeanor and an outgoing personality
• Highly professional and dependable
• Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff
• Basic computer and internet skills
• Unrestricted driver's license and clean driving record
• Able to drive both automatic and standard-transmission vehicles

• Competitive Pay
• Paid Vacation
• Employee Purchase and Service Discounts
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• State of the Art Facility with a Professional Working Environment

Automotive Service Technician Job Responsibilities:

Maintains vehicles by cleaning and servicing them; driving vehicles to locations.

Automotive Service Technician Job Duties:

• Organizes work by reviewing daily requirements; checking and gathering supplies.
• Completes vehicle service requirements by lubricating, changing filters, tires, and belts, keeping coolant, window cleaner, and tire air up to level, etc.
• Stores and retrieves vehicles by driving and parking vehicles.
• Secures vehicles by locking doors, windows, and trunks; observing and reporting suspicious persons and incidents.
• Maintains safe environment by watching out for pedestrian traffic; following standards and procedures; complying with traffic and driving regulations.
• Updates job knowledge by participating in educational opportunities; reading service publications.
• Accomplishes maintenance and organization mission by completing related results as needed.

Automotive Service Technician Skills and Qualifications:

Equipment Maintenance, Lifting, Decision Making, Problem Solving, Reporting Research Results, Self-Motivated, Judgment, Results Driven, Quality Focus, Productivity, Safety Management

Automobile Salesperson Job Responsibilities:

Sells automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers; closing sales.

Automobile Salesperson Job Duties:

• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
• Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
• Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
• Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
• Provides sales management information by completing reports.
• Updates job knowledge by participating in educational opportunities; reading professional publications.
• Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Automobile Salesperson Skills and Qualifications:

Meeting Sales Goals, Motivation for Sales, Selling to Customer Needs, Financial Skills, Documentation Skills, Scheduling, Telephone Skills, Listening, Verbal Communication, Customer Focus, Job Knowledge

Service Porter - Job Responsibilities:

• Greet and welcome service customers in a friendly manner.
• Drive courtesy shuttle for our Service Customers.
• Move vehicles from the service lane to the service parking lot.
• Maintain the parking lot in a neat and organized manner.
• Retrieve customer vehicles from the lot.
• Wash Vehicles
• Other duties may be assigned.

Service Porter - Requirements:

• Valid driver's license and good driving record.
• Must be friendly and courteous
• Excellent Customer Service Skills
• Positive attitude
• Be able to work in a team environment
• Ability to drive manual and automatic transmission vehicles

Job Benefits: We provide a positive, professional work environment and our team members enjoy terrific benefits which include:

• Competitive Pay
• Medical, dental, and vision insurance, along with several ancillary insurance products
• 401(k) Retirement & Savings Plan
• Paid Vacation & Holidays
• Employee Vehicle Purchase Program
• No work on Sundays!

Job Types: Full-time, Part-time